Public Safety initiatives keep our city safest all around

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2016 was a great year for the Public Safety Department and each of its divisions.

Our EMS volunteers responded to 2,812 medical calls – providing lifesaving assistance to those in need –
and the volunteers provided more than 20,000 hours of service to the community. That is not counting
the additional hours that were spent in training and on administration.

Public Security answered 2,687 calls, not counting their regular patrol routine such as illegally parked cars,
patrols of local parks, visits to municipal buildings and more. In total, our agents wrote more than 8,500
parking tickets. I regularly mention that all of these tickets are completely avoidable. Don’t park in no parking zones!

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Our vCOP corp of volunteers were out in force as well, clocking in more than 7,000 hours of community service and an immeasurable number of open garage doors!

Our dispatch centre held it all together, answering 36,497 phone calls, on top of dispatching our EMS,
Public Security and vCOP resources all over town.

Glenn J. Nashen consults with the dispatcher in the CSL Emergency Communications Centre

Glenn J. Nashen consults with the dispatcher in the CSL Emergency Communications Centre

The Public Safety Department faced a number of emergency situations, including a number of fires, inclement weather storms, power outages and gas leaks.

Former Cote Saint-Luc Public Security officer Jean-Noel Champagne

Former Cote Saint-Luc Public Security officer Jean-Noel Champagne

There are a number of exciting projects in the works for 2017, including the return of Emergency Services
/ Public Safety Day after a six year absence.

Have you had any positive and memorable experiences with our Public Safety crews? Please share your comment.

City updates emergency preparedness plan

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emergency preparedness plan 2017

 

The City of Côte Saint-Luc Emergency Preparedness Plan is one of the most important documents prepared by the elected officials and staff at City Hall. This plan sets out the framework for the protection of the people, environment and infrastructure before, during and after a disaster.

Emergency preparedness in the City is overseen by the Emergency Preparedness Committee, which I have chaired since first being elected in 1990. The committee is comprised of elected officials, staff and partners in emergency, health, social and technical services. This plan creates a process to avoid or reduce the damage and suffering caused by disasters and requires effective coordination between many internal and external resources.

 

All residents play an important role too to protect their family and home. Visit the Emergency Preparedness page at http://www.CoteSaintLuc.org to learn what you can do today to prepare for the first 72 hours of a disaster.

The City Council, staff and partners are hard at work behind the scenes, ensuring that the City is always ready and helping our residents feel safe and secure. This plan is updated on a regular basis to ensure that the City is always ready to handle any type of disaster – natural or man-made.

The City of Côte Saint-Luc Emergency Preparedness Plan addresses the preparation for, mitigation of, response to and recovery from disasters affecting the City
and its residents. The Emergency Preparedness Plan is mission-focused, as the source of the disaster is of secondary importance.

A prioritized list of threats, with the possible effects and impacts on people and on infrastructure is presented based on discussions by the City’s Emergency Preparedness Committee.

In preparing for and responding to a disaster, each group has important roles and responsibilities to fulfill. This includes elected officials, senior management, employees, volunteers and partners. A detailed training program is also presented, to allow responders different scenarios and opportunities to practice their skills, so that they are better prepared in a real emergency.

The Emergency Management Organization is divided into two important decision centres: the Emergency Operations Centre (EOC) and the Emergency Site Management (ESM) teams. The EOC is responsible for strategic planning, dealing with regional and provincial partners, planning for business continuity, recovery and high-level decision making. The ESM team is responsible for providing service at the scene of the disaster.

The four missions of the City are:
(1) Social Services
(2) Public Works
(3) Communications
(4) Administration & Logistics

Each of the missions is divided into specific functions or tasks, with different departments or partners designated as being responsible, partner or support.
The goal of the document is to ensure that the City is prepared to respond to disasters, whenever, wherever and however they occur. The updated plan was officially adopted by way of a public resolution at the January public council meeting. I am proud to have moved the resolution.

 

Free Press | Jan. 31, 2017 | Click to enlarge

Free Press | Jan. 31, 2017 | Click to enlarge

Car break-ins continue to be problem in Police Station 9 area

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Dec. 13, 2016 | Free Press | Click to enlarge

Dec. 13, 2016 | Free Press | Click to enlarge

Three cheers for CSL Public Safety teams

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The Public safety Team: Mayor and Council join the volunters from EMS and the Public Security Agents and Dispatchers for a festive gathering (Photo CSL Comms)

The Public safety Team: Mayor and Council join the volunteers from EMS and the Public Security Agents and Dispatchers for a festive gathering (Photo CSL Comms)

The Cote Saint-Luc Emergency Medical Services volunteers threw an impressive home-made dinner celebration for their volunteer corps along with the Public Security Agents and Emergency Dispatchers. The banquet hall at the Aquatic and Community Centre was the venue for a tasty buffet dinner, all of it cooked up by a volunteer team of amateur chefs that could have doubled for professional caterers.

The Public Safety Kitchen Crew: Mark Metivier (EMS Captain of Education), Robert Rousseau (Captain of Operations), Brandon Luden (Captain of Logistics), Christiane Poirier (Lieutenant of Education), Marvin Zwikler (Lieutenant of Operations), Eddy Afram (EMS member).

The Public Safety Kitchen Crew: Mark Metivier (EMS Captain of Education), Robert Rousseau (Captain of Operations), Brandon Luden (Captain of Logistics), Christiane Poirier (Lieutenant of Education), Marvin Zwikler (Lieutenant of Operations), Eddy Afram (EMS member).

The Luden family stands out as unique among our Public Safety family. Erwin Luden and I go way back to the days of the CSL Emergency Measure Organization. While I volunteered all my free time (and then some) to cover first responder shifts on our Rescue-Medical-Fire vehicle, Erwin gave freely of his time patrolling the streets in a green pickup truck as part of our Auxiliary Security Patrol. Dressed in brown uniforms with yellow stripes we were well-known and appreciated by the residents back then.

Now, fast forward 36 years and Luden is still surveying the city but now as a professional Public Security Agent with the power to enforce municipal bylaws and to issue contraventions for infractions (write tickets!).

Meanwhile, his two sons, Brandon and Jordan, are active volunteers at CSL EMS. Brandon has been around for several years holding officer positions. I’m sure Jordan will follow suit in this noble cause.

Cllr. Glenn J. Nashen with the Luden Men: Proud Public Security Agent Irwin Luden and EMS sons Brandon and Jordan.

Cllr. Glenn J. Nashen with the Luden Men: Proud Public Security Agent Erwin Luden and EMS sons Brandon and Jordan.

And, not to be outdone by her brothers, Gillian Luden has been serving in the IDF for the past year. Hopefully she’ll be back one day and choose between joining CSL Public Security or EMS! Clearly, Bernice, the Luden mom, has done some very good work in raising these kids (with Erwin doing the enforcement I’m sure!).

 

EMS volunteer Shelson Goldberg will soon celebrate his 29th anniversary of service. Pictured here with longtime medic and friend Hershey.

EMS volunteer Sheldon Goldberg will soon celebrate his 29th anniversary of service. Pictured here with longtime medic and friend Hershey Shaffer.

 

Sheldon Goldberg is no ordinary volunteer. Despite a family business to run, children to watch over and leadership responsibilities at Montreal’s Hatzolah rescue squad, Sheldon has been donning his CSL EMS uniform every week for an incredible 29 years.  way to go Shloime! Biz a hundred und tzvantzik!

Seasoned EMS volunteer Yvan Martinbault with Cllr. Ruth Kovac

Seasoned EMS volunteer Yvan Martinbault with Cllr. Ruth Kovac

Yvan Martinbault is a bailiff by day and a long serving CSL EMS medic by night. I worked for over a year with Yvan covering EMS shifts about eight years ago. He is a polished, skilled and calm medic who is dedicated to his pastime and to our residents. In his free time, Yvan has served on the Canadian Ski Patrol (my alma mater, where I served for five years as Assistant Patrol leader in Laurentian Division at Mont Alta). For the past many years Yvan has served on the local patrols at La Reserve and Mont-Graceau in St. Donat. Bravo Yvan.

These are just a few profiles of an otherwise great group of man and woman, each with an equally interesting story. I congratulate them all.

Cllr. Sam Goldbloom is responsible for EMS and Public Security along with Director Jordy Reichson and Chief Philippe Chateauvert.

Cllr. Sam Goldbloom is responsible for EMS and Public Security along with Director Jordy Reichson and Chief Philippe Chateauvert.

Mayor Mitchell Brownstein addressed the party-goers and said that we are all here as a large family, taking care of one another and supporting each other. “We cannot change the past, we cannot predict the future, but we can enjoy this moment, together, like one big family,” Brownstein said.

Cllr. Sam Goldbloom currently handles the Public Safety dossier on council overseeing EMS, Public Security and Emergency Communications, a position I have held almost uninterrupted (save for a brief Montreal merger) since 1990. I continue to oversee volunteer Citizens on Patrol and Emergency Preparedness. Cllr. Ruth Kovac has been involved in this area as well throughout the years.

Sam and I work closely with the dynamic duo of  Public Safety Director Jordy Reichson and Chief Philippe Chateauvert. Jordy and Philippe oversee 150 volunteers and a professional staff of about 20.

At this time of year it is a good opportunity to say thank you to all of these fine folk for doing their part in keeping Cote Saint-Lucers safe and secure. They’re patrolling our streets, watching over our property, helping us when needed most and ensuring that we continue to live in the best city around. Merry Christmas, Happy Chanukah and Happy New Year to each of you. Un gros merci!

vCOP wraps up its 10th season of keeping an eye on our town

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CSL Mayor Mitchell Brownstein, wife Elaine and Cllr. Glenn J. Nashen with the volunteer Citizens on Patrol, Dec. 6, 2016 (Photo CSL Communications)

CSL Mayor Mitchell Brownstein, wife Elaine and Cllr. Glenn J. Nashen with the volunteer Citizens on Patrol, Dec. 6, 2016 (Photo CSL Communications)

 

More than 50 members of Cote Saint-Luc volunteer Citizens on Patrol turned out for a festive dinner earlier this week to end their 10th season of patrolling the community and standing on guard for any emergency. The volunteers were thanked by Mayor Mitchell Brownstein for their devotion to the city in giving so much of their time and for patrolling thousands of hours.

We are like a big family, the mayor said, watching out and taking care of one another.

Greetings were also sent from Ottawa by Anthony Housefather, MP for Mount Royal, who, as Mayor of CSL, would always show up and personally thank each and every volunteer. David Birnbaum, MNA for D’Arcy McGee also sent his profound gratitude from Quebec City.

Patroller Ali was resented with the Rookie of the Year award. having arrived from Iran barely one year earlier Ali has become actively involved as a community volunteer while taking courses to recertify as a computer engineer. Thank you Ali!!

Patroller Ali was presented with the Rookie of the Year award by supervisors Mitchell Herf and Susie Schwartz. Having arrived from Iran barely one year earlier Ali has become actively involved as a community volunteer while taking courses to recertify as a computer engineer. Thank you Ali!!

Police Station 9 Commander Jean O’Malley took the time to personally salute the volunteer corps for helping to make CSL the safest city on the Island of Montreal. The commander said that he is very pleased with the performance of the group and how easily they interact with and support the local police officers in serving the residents of the city.

Several awards were handed out to those who have gone above and beyond the call of duty. Jeff Smith was awarded the Top Patroller award for giving 448 hours of his time in patrolling the city in 2016. (And there are still three weeks left in the year. Go Jeff Go!).

Jeff Smith receives the 2016 vCOP Patroller of the Year award from supervisors Mitchell Herf and Susie Schwartz

Jeff Smith receives the 2016 vCOP Patroller of the Year award from supervisors Mitchell Herf and Susie Schwartz

Many thanks to the volunteer supervisors: Susie Schwartz, Elaine Meunier, Mitchell Herf and Lewis Cohen for doing the heavy lifting all year long. These four give so much energy and devotion to the group and we cannot thank them enough.

There are several Team Leaders and very active individuals to keep the wheels turning in all corners of vCOP, from recruitment and training to administration and fleet coordination. They are all prize volunteers and a few were singled out including Morris Stelcner for leading the Vacation Spot Check team, Sarah Brodsky, a mother of three who often patrols from midnight to 3:00AM, for taking charge of the new member integration and former business consultant and efficiency expert Bert Rabinovitch for heading up the Smoke Detector Brigade.

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Abe Miller leads the Fleet coordination team ensuring the proper equipping and maintenance on the group’s four minivans, electric scooters and mountain bikes.
Cookie and Bernie Band are the team’s statisticians, keeping dutiful records of every patrol, emergency call out and group meeting.
Cllr. Ruth Kovac and patroller husband Peter

Cllr. Ruth Kovac and patroller husband Peter

David Goldsmith is the man behind the monthly reports, tracking every activity, scheduled patrol and special event. These reports make their way to management and City Council to fully absorb the quantitative and qualitative impact of vCOP upon the community.
Elaine Meunier handles the online calendar. Almost all members book their shifts themselves, online. Finding a partner, choosing a time slot, looking ahead at special events could not be easier.
Thank you Morris Stelcner for launching the Vacation Spotchek Program

Team Leader Morris Stelcner, responsible for launching the Vacation Spot Check Program wins the 2016 Most Valuable Patroller Award for his leadership and dedication. Seen here with supervisors Mitchell Herf and Susie Schwartz.

Public Safety Director Jordy Reichson and Chief Philip Chateauvert are the professionals in the organization. They oversee and coordinate all safety resources in the city, namely Public Security, EMS, Emergency Communications, Disaster Readiness and vCOP. Many thanks to them for their leadership and support of our volunteer corps.

Many thanks to Pierre Brunet, the generous, civic-minded owner of McDonald’s franchises in the West-End including both CSL locations. McDonald’s graciously donated several door prizes for our volunteers. Next time you see a CSL vCOP enjoying a McCafé please walk over and thank them for serving their community.

Thank you again to all of our volunteers who generously contribute their time to the well-being and security of our city and its residents. They are all to be commended for all of their invaluable efforts.

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Alternate parking restrictions for better snow removal operations

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Many residents in Cote Saint-Luc districts 4 and 6 will have noticed that alternate parking restriction signs have recently been installed on their street.

This is a pilot project which is being implemented in response to numerous complaints regarding snow removal operations in these areas. Due to the high density of cars on certain streets (generally those with duplexes), clearing and removing the snow in a safe and efficient manner has always been challenging. These restrictions will allow the job of snow removal to be safer and quicker. Indeed streets will be less cluttered with snow banks and parked cars and sidewalks will be cleared of snow and ice much quicker allowing for safer pedestrian travel.

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As always pedestrians, and children in particular, should steer clear from snow removal operations.

The new regulation will be in effect from November 15 to April 1. Restrictions are in effect from 8 am to 5 pm on designated days. This information is clearly marked on the signs.

The city reminds residents that overnight parking is tolerated all year long on Fridays starting at 5 pm until Saturday at sundown. The city will closely monitor the snow removal operations in these areas during this period which will enable them to make any adjustments needed in the future.

Please be sure to share this information with all the drivers in the affected areas.

If you have any questions about this project, please contact John Monteiro of the Public Works Department at 514-485-6868 ext. 3005 or jmonteiro@cotesaintluc.org.

The city thanks residents for their cooperation in helping to make Cote Saint-Luc a cleaner, and safer, community.

Heading south? vCOP will watch your home while you’re away

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If you’re bags are packed and your ready to go, you should ask a trusted neighbour or friend to do periodic spot checks of your home. You can also use the free Vacation Spot Check service from the Côte Saint-Luc Volunteer Citizens on Patrol, or vCOP.

The service is available to residents of single-family homes, semi-detached homes, duplexes and townhouses.

 

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Here’s how it works.

vCOP members will visit your home and check for signs of forced entry, like broken windows, open doors, or torn screens. If anything appears suspicious, public security and police are notified right away. And, a call is made to the contact number you leave us.

They’ll also remove flyers, circulars and newspapers from the front steps. They won’t take away your mail. You’ll need a trusted neighbour or friend for that, or you can ask Canada Post to hold your mail while you’re away.

If your side and back yards are accessible, the vCOP members will walk around you property and inspect those areas, too.

To sign up for this free service, complete this form.

As the founder of vCOP 10 years ago and City Councillor responsible for this incredible service I am so pleased to have these invaluable services rolled out to our residents. After a few months of Vacation Spot Check we have received positive feedback. A big thank you to our patrollers and to Team Leader Morris Stelcner for taking charge of this project.

For more information, email vcop@cotesaintluc.org or call 514-485-6800 ext. 5101.

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