Public Safety initiatives keep our city safest all around

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2016 was a great year for the Public Safety Department and each of its divisions.

Our EMS volunteers responded to 2,812 medical calls – providing lifesaving assistance to those in need –
and the volunteers provided more than 20,000 hours of service to the community. That is not counting
the additional hours that were spent in training and on administration.

Public Security answered 2,687 calls, not counting their regular patrol routine such as illegally parked cars,
patrols of local parks, visits to municipal buildings and more. In total, our agents wrote more than 8,500
parking tickets. I regularly mention that all of these tickets are completely avoidable. Don’t park in no parking zones!

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Our vCOP corp of volunteers were out in force as well, clocking in more than 7,000 hours of community service and an immeasurable number of open garage doors!

Our dispatch centre held it all together, answering 36,497 phone calls, on top of dispatching our EMS,
Public Security and vCOP resources all over town.

Glenn J. Nashen consults with the dispatcher in the CSL Emergency Communications Centre

Glenn J. Nashen consults with the dispatcher in the CSL Emergency Communications Centre

The Public Safety Department faced a number of emergency situations, including a number of fires, inclement weather storms, power outages and gas leaks.

Former Cote Saint-Luc Public Security officer Jean-Noel Champagne

Former Cote Saint-Luc Public Security officer Jean-Noel Champagne

There are a number of exciting projects in the works for 2017, including the return of Emergency Services
/ Public Safety Day after a six year absence.

Have you had any positive and memorable experiences with our Public Safety crews? Please share your comment.

Three cheers for CSL Public Safety teams

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The Public safety Team: Mayor and Council join the volunters from EMS and the Public Security Agents and Dispatchers for a festive gathering (Photo CSL Comms)

The Public safety Team: Mayor and Council join the volunteers from EMS and the Public Security Agents and Dispatchers for a festive gathering (Photo CSL Comms)

The Cote Saint-Luc Emergency Medical Services volunteers threw an impressive home-made dinner celebration for their volunteer corps along with the Public Security Agents and Emergency Dispatchers. The banquet hall at the Aquatic and Community Centre was the venue for a tasty buffet dinner, all of it cooked up by a volunteer team of amateur chefs that could have doubled for professional caterers.

The Public Safety Kitchen Crew: Mark Metivier (EMS Captain of Education), Robert Rousseau (Captain of Operations), Brandon Luden (Captain of Logistics), Christiane Poirier (Lieutenant of Education), Marvin Zwikler (Lieutenant of Operations), Eddy Afram (EMS member).

The Public Safety Kitchen Crew: Mark Metivier (EMS Captain of Education), Robert Rousseau (Captain of Operations), Brandon Luden (Captain of Logistics), Christiane Poirier (Lieutenant of Education), Marvin Zwikler (Lieutenant of Operations), Eddy Afram (EMS member).

The Luden family stands out as unique among our Public Safety family. Erwin Luden and I go way back to the days of the CSL Emergency Measure Organization. While I volunteered all my free time (and then some) to cover first responder shifts on our Rescue-Medical-Fire vehicle, Erwin gave freely of his time patrolling the streets in a green pickup truck as part of our Auxiliary Security Patrol. Dressed in brown uniforms with yellow stripes we were well-known and appreciated by the residents back then.

Now, fast forward 36 years and Luden is still surveying the city but now as a professional Public Security Agent with the power to enforce municipal bylaws and to issue contraventions for infractions (write tickets!).

Meanwhile, his two sons, Brandon and Jordan, are active volunteers at CSL EMS. Brandon has been around for several years holding officer positions. I’m sure Jordan will follow suit in this noble cause.

Cllr. Glenn J. Nashen with the Luden Men: Proud Public Security Agent Irwin Luden and EMS sons Brandon and Jordan.

Cllr. Glenn J. Nashen with the Luden Men: Proud Public Security Agent Erwin Luden and EMS sons Brandon and Jordan.

And, not to be outdone by her brothers, Gillian Luden has been serving in the IDF for the past year. Hopefully she’ll be back one day and choose between joining CSL Public Security or EMS! Clearly, Bernice, the Luden mom, has done some very good work in raising these kids (with Erwin doing the enforcement I’m sure!).

 

EMS volunteer Shelson Goldberg will soon celebrate his 29th anniversary of service. Pictured here with longtime medic and friend Hershey.

EMS volunteer Sheldon Goldberg will soon celebrate his 29th anniversary of service. Pictured here with longtime medic and friend Hershey Shaffer.

 

Sheldon Goldberg is no ordinary volunteer. Despite a family business to run, children to watch over and leadership responsibilities at Montreal’s Hatzolah rescue squad, Sheldon has been donning his CSL EMS uniform every week for an incredible 29 years.  way to go Shloime! Biz a hundred und tzvantzik!

Seasoned EMS volunteer Yvan Martinbault with Cllr. Ruth Kovac

Seasoned EMS volunteer Yvan Martinbault with Cllr. Ruth Kovac

Yvan Martinbault is a bailiff by day and a long serving CSL EMS medic by night. I worked for over a year with Yvan covering EMS shifts about eight years ago. He is a polished, skilled and calm medic who is dedicated to his pastime and to our residents. In his free time, Yvan has served on the Canadian Ski Patrol (my alma mater, where I served for five years as Assistant Patrol leader in Laurentian Division at Mont Alta). For the past many years Yvan has served on the local patrols at La Reserve and Mont-Graceau in St. Donat. Bravo Yvan.

These are just a few profiles of an otherwise great group of man and woman, each with an equally interesting story. I congratulate them all.

Cllr. Sam Goldbloom is responsible for EMS and Public Security along with Director Jordy Reichson and Chief Philippe Chateauvert.

Cllr. Sam Goldbloom is responsible for EMS and Public Security along with Director Jordy Reichson and Chief Philippe Chateauvert.

Mayor Mitchell Brownstein addressed the party-goers and said that we are all here as a large family, taking care of one another and supporting each other. “We cannot change the past, we cannot predict the future, but we can enjoy this moment, together, like one big family,” Brownstein said.

Cllr. Sam Goldbloom currently handles the Public Safety dossier on council overseeing EMS, Public Security and Emergency Communications, a position I have held almost uninterrupted (save for a brief Montreal merger) since 1990. I continue to oversee volunteer Citizens on Patrol and Emergency Preparedness. Cllr. Ruth Kovac has been involved in this area as well throughout the years.

Sam and I work closely with the dynamic duo of  Public Safety Director Jordy Reichson and Chief Philippe Chateauvert. Jordy and Philippe oversee 150 volunteers and a professional staff of about 20.

At this time of year it is a good opportunity to say thank you to all of these fine folk for doing their part in keeping Cote Saint-Lucers safe and secure. They’re patrolling our streets, watching over our property, helping us when needed most and ensuring that we continue to live in the best city around. Merry Christmas, Happy Chanukah and Happy New Year to each of you. Un gros merci!

Natural gas leak disrupts central Cote Saint-Luc

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Emergency crews respond to natural gas leak at Parkhaven and Kildare in Cote Saint-Luc (Photo: Sidney Benizri)

Emergency crews respond to natural gas leak at Parkhaven and Kildare in Cote Saint-Luc (Photo: Sidney Benizri)

UPDATED Aug. 30, 2016 22:20

A ruptured natural gas line disrupted a normal, quiet afternoon in Cote Saint-Luc today. Just before 5:00 P.M. calls started coming in from residents in the area of Parkhaven and Kildare about the smell of gas. I was passing the intersection of Cavendish and Kildare at 5:00 P.M. and noticed the distinct rotten-egg sulfuric smell. Emergency services were called and began arriving moments later.

CSL volunteer Citizens o Patrol maintain perimeter around gas leak (Photo: Sidney Benizri)

CSL volunteer Citizens o Patrol maintain perimeter around gas leak (Photo: Sidney Benizri)

Cote Saint-Luc Public Safety Director was one of the first on scene and quickly dispatched his Public Security agents to close off the area and evacuate residents within close proximity to the construction site at Kildare and Parkhaven.

As close as we can safely get to the scene of the leak (Photo: Sidney Benizri)

As close as we can safely get to the scene of the leak (Photo: Sidney Benizri)

CSL volunteer Citizens on Patrol was also activated and several teams quickly responded to assist in securing a perimeter to safeguard the immediate sector for several responding Montreal Fire Department vehicles. Police services also responded along with an Urgences Santé supervisor and CSL Emergency Medical Services. Within a short while Gaz Met crews also showed up on scene to assess the situation. Hydro Quebec emergency crews showed up and began cutting power to the immediate area and as far west as Blossom Ave.

vCOP detour traffic off of Kildare onto Wildwood (Photo: Sidney Benizri)

vCOP detour traffic off of Kildare onto Wildwood (Photo: Sidney Benizri)

By 6:30 P.M. I saw some fire crews leaving the area. By 7:30 P.M. some power was returning to the outer perimeter.

At 9:30 P.M. Gaz Met capped the leak and the fire department has begun house to house inspections. Once complete the road will be reopened and Hydro Quebec crews will be able to restore power.

As of 10:20 P.M. all power and water are reported to have been restored.

 

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CSL personnel and senior management were on scene coordinating local services and assessing damage. Mayor Mitchell Brownstein was in constant contact with staff. City Manager Nadia Di Furia and Assistant Manager Jonathan Shecter remain on scene as of this posting to coordinate with Reichson. Joining them are Urban Development Director Charles Senekal and Manager Mohammed Ali.  These two engineers know every inch of the city and are extremely helpful in this situation in organizing the response for underground services such as water supply. As work crews will begin digging up the road this evening, Senekal and Ali will work with water engineering company Sima, to minimize any disruption. While some local streets may have their water cut, PS and vCOP will begin distribution of bottled water, as per our emergency procedures.

“We have a fantastic team and I am proud to be standing here with them,” City Manager Di Furia stated.

Councillor Sidney Benizri, who lives a few houses away from the scene provided the pictures in this blog post.”It looks like tonight we need to be patient. All the teams are at work here and they’ve handled the situation very professionally,” said Benizri, who is still without power as of this posting.

Evacuated residents take shelter in Montreal Fire Department bus

Evacuated residents take shelter in Montreal Fire Department bus

Councillor Dida Berku reported that the Cavendish Mall food court was packed due to the power outage.

Many thanks to Director Reichson, Public Security agents, senior management, and all emergency personnel from Montreal, Gaz Met and Hydro Quebec for quickly bringing the situation under control and keeping our residents safe.

As Cote Saint-Lucers we are truly fortunate to have a dedicated staff and a city council so committed to our residents. Each city councillor gets involved side by side with our members of staff to ensure our residents are safe and sound. Tonight was no exception as mayor and councillors immediately began emailing, texting and calling to check on the situation and to receive frequent updates.

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CSL speed trailer warns you to slow down, obey limit

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Cote Saint-Luc's speed trailer deployed on Cavendish Blvd. (July 2016. Source: CSL)

Cote Saint-Luc’s speed trailer deployed on Cavendish Blvd. (July 2016. Source: CSL)

A speed trailer (pictured above) is shared between the municipalities of Cote Saint-Luc, Hampstead and Montreal West. This summer it has been deployed in several locations in CSL, including Cavendish northbound, coming out of the underpass, and southbound at Merton. The speed limit sign at the top of the trailer is changeable according to our local streets: 30, 40 and 50 km/h.

The trailer will be situated at different locations throughout the city for a week at each time.

Local police station PDQ9 may send out an officer to issue tickets in these, or any other location, so you are advised to slow down.

CSL Public Safety Director Jordy Reichson, responsible for this valuable traffic calming device when on our territory is very responsive to complaints by residents. While speed is a police matter, our Public Safety team will be out there as additional eyes and ears and advise police of trouble spots on our territory.

Drive safely. Slow down. And watch out for pedestrians.

 

Overnight parking pass just a click away in CSL

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Residents who require a temporary short-term overnight parking permit can request one at parking.cotesaintluc.org or by calling Côte Saint-Luc Public Security at 514-485-6960.

Temporary permits are generally given to residents with a genuine need, such as a short-term visit of out-of-town guests or other extraordinary circumstances.

Railway fire and explosions rock Cote Saint-Luc in Tabletop Exercise

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Emergency service leaders, city service directors, elected officials and community partners ‘raced’ to Cote Saint-Luc City Hall’s Emergency Operations Centre Thursday morning for a mock rail disaster. The exercise was coordinated by Public Safety Director Jordy Reichson in conjunction with Montreal Agglomeration’s Public Safety Centre.

The live action exercise included Montreal agglomeration police and fire services, Urgences Santé ambulance services, CP Police, West-Central Montreal Health, Federation CJA’s community security branch along with all services in the city of CSL.

CSL Public Safety Director Jordy Reichson oversees the Emergency Operations Centre

The scenario involved an overnight train derailment that resulted in a fire and explosion, just east of the Westminster underpass, affecting 250 residents requiring immediate evacuation. Water and electricity was cut off. City personnel established an evacuation centre at the aquatic and community centre on Parkhaven at Mackle. Reichson gave orders to all service directors to huddle and coordinate with their first responders and personnel.

As city councillor responsible for emergency preparedness I can attest that it is evident why CSL is renowned for its level of readiness. The ongoing training, testing and preparing are well worth the investment in time and resources.

Police Commander Jean O’Malley confers with Public Safety Director Jordy Reichson. Executive Assistant Tammy McEwan keeps tabs on all decisions.

In this mock scenario I served as official spokesperson for the city in partnership with Montreal Mayor Denis Coderre, and neighboring municipalities and boroughs. A mock press conference was set up to inform our residents.

Several issues arose for the members of the Emergency Operations Centre to deal with on an urgent basis including diminished air quality, wind direction, sheltering of animals, providing kosher and non-kosher food, evacuation of mobility reduced residents and babies, registering residents willing to take in evacuees, distribution of drinking water and more.

Director Jordy Reichson consults with Cllr. Glenn J. Nashen

Participants dealt with a spreading power outage affecting the whole city. Traffic lights were out. Expectations were two days to restore all to normal.

The three hour scenario demonstrated the participant’s ease in dealing with unraveling urgent situations and in collaborating around the table to ensure the safety of our residents. Discussions, swinging back and forth effortlessly in French and English, flowed smoothly and in a spirit if great cooperation.

Montreal Fire Department Division Chief Martin Ferland and Police Commander Jean O’Malley update the leaders in the Cote Saint-Luc Emergency Operations Centre

Cote Saint-Luc residents can take pride in knowing that their emergency, city and community services along with mayor and councillors hold these exercises from time to time and place such a high priority in testing their skills and readiness. Through these exercises improvements and adjustments can be made, professional skills developed and relationships enhanced to be well prepared for the real deal.

On behalf of our residents, thank you to our dedicated leaders around the tabletop mock disaster. Your commitment to emergency services and to our residents and community is exemplary and greatly appreciated. Thank you to Sid-Ali Talbi of Centre de sécurité civile de Montréal and CSL Public Safety Chief Philippe Chateauvert and kudos to Jordy Reichson for his leadership in orchestrating a successful demonstration and return to normalcy for our city.

Councillor Ruth Kovac and I have been involved in emergency preparedness in Cote Saint-Luc for 36 years. I was involved in EMO in the 1987 floods and we both participated in leading city services in the 1998 Ice Storm and in preparation for Y2K. We’ve taken part in many exercises over the years and we were very impressed in how these leaders came together to deal with a sudden, life-threatening crisis in a calm and professional manner.

We’re in good hands in Cote Saint-Luc!

For more information on emergency preparedness in Cote Saint-Luc and to learn what you can do to better prepare your own family please visit the CSL Emergency Preparedness page here or GetPrepared.ca.

Public Safety volunteers active in CSL

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Cote Saint-Luc’s Public Safety volunteers – vCOP and EMS – have been very active throughout the last months. Here is a short report highlighting some of their activities.

vCOP Smoke Detector Brigade goes door to door inspecting mandatory smoke detectors and will go so far as to install a new one (Photo: Martin Chamberland, La Presse)

vCOP Smoke Detector Brigade goes door to door inspecting mandatory smoke detectors and will go so far as to install a new one (Photo: Martin Chamberland, La Presse)

Smoke Detector Brigade 2015… a success!
The stats are in for the 2015 vCOP Smoke Detector Brigade. We are very excited by the results of this year
and as residents learn about this important service, we hope to increase our success rate in future years.

In 2016, we also look forward to continued cooperation with the Montreal Fire Department to ensure that we canvass as many doors as possible. Residents will recall that this is a free service, where a member of the vCOP
Smoke Detector Brigade will inspect their smoke detectors, replace dead batteries and install smoke
detectors where they are missing.
Between June and November 2015, the vCOP team visited 1,019 homes. 48% of residents were not home
at the time of the visit, so we will look at expanding the hours in the future. 13% of residents refused to
let the team in the house, so further publicity is needed to ease residents’ concerns. Of the 395 homes
(39%) where the vCOP team was invited in, a total of 95 batteries were changed and 59 new smoke
detectors were installed.

Fire destroys a second home in CSL in two nights

Fire destroys a second home in CSL in two nights

Three fires

The year did not start well for a family on McMurray as fire ripped through the detached bungalow. Thankfully no one was home at the time, though it did take some time to reach the owner who was out of town. The fire department responded quickly and the area was protected by police, Public Security and vCOP, while EMS had a team on stand-by.

Two more major house fires happened just a few days apart. A fire broke out just after dinner time on January 20 at a house on King Edward. Luckily, no one was home at the time as the house was being renovated. Flames and smoke could be seen from the outside and an astute taxi driver called 9-1-1 to report the fire, with our Public Security agent arriving a few minutes later. Our Public Security and EMS teams were on scene to secure the scene and provide assistance.

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Two EMS members attempted to resuscitate a cat that was found in the basement, unfortunately without success.

Just before 5 AM on January 23, another fire broke out in a basement apartment on Westover Road. EMS and Urgences santé treated and transported one person, while the fire left one family homeless. They were taken care of by the Red Cross who arranged temporary lodging for the family.

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An introduction to Federation CJA for local law enforcement leaders

On January 21, the leadership of the local police stations and Public Security services were invited to an
engaging session at Federation CJA. Organized by Director of Community Security Jacques Bisson, himself
a recently retired SPVM Commander, the meeting gathered the Inspectors, Commanders, Lieutenants and
Socio-Community agents of the west end stations. The Public Security services in attendance included
Côte Saint-Luc, Hampstead, Westmount, Outremont and DDO.

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