How does Cote Saint-Luc handle emergency situations?

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In my opinion:

Montrealers were rightly miffed knowing that hundreds of fellow urbanites were stranded overnight on a snowbound Autoroute 13 a few months ago. How could this happen in 2017, we asked? I ask, could such a fiasco, on a very local scale happen in Cote Saint-Luc?

On Autoroute 13 all signs point to a major breakdown in frontline coordination, in communications between agencies, in preparation (see Gazette article link below).

I have dedicated my civic life to public safety, in Cote Saint-Luc (and across Quebec), with a  goal of making our municipality the safest place around. I began early, back in high school and CEGEP, at training in matters of safety, joining St. John Ambulance, the Canadian Ski Patrol, CSL Emergency Measures Organization and the local ambulance system. Eventually I worked my way up to overseeing public safety and emergency preparedness at the local political level.

Since that time, Cote Saint-Luc has taken matters of safety very seriously, investing in training, leadership, volunteers and citizens, in equipment and services. This deliberate and systematic nurturing of a communal culture of safety has proven effective time and again.

I was active and on duty during the major flood in the late 80s, fire evacuation in the early 90s, Ice Storm of the Century in the late 90s, Y2K, more floods, heat waves, snow emergencies, barricaded shooter, downed trees and wires, gas leaks, car crashes, missing persons, bottled water distribution… And time and again Cote Saint-Luc has proven to be a model municipality, able to effectively and quickly organize, coordinate, alleviate, sustain, recuperate…

This is no accident. We have built a corps of dedicated, life-saving volunteers in EMS over the last 50 years. We have trained over 90 volunteers as our volunteer Citizens on Patrol over the last decade. We have built a professional Public Security Department to watch over our city 24/7. We have an emergency dispatch centre and a first-class Emergency Preparedness Plan. We keep it up to date and we test it.  We’ve saved our local police station more than once to ensure close proximity to, and coordination with the authorities in crime prevention and emergency response. We built a leading firefighting and prevention department (that was taken over by Montreal in 2002). We coordinate with all levels of government. We meet regularly. We practice. We keep our citizenry informed, trained, engaged.

As a ringleader in public safety I take great pride in what we’ve accomplished and look forward to continuing to make our city the safest it can be. I’ve worked alongside many fine people along the way and they all share in this great achievement. Thank you to my council-partner-in-safety Ruth Kovac and to Bryan Payne and the late Norm Adler of EMO, to Frank Albert and the late Doug Lion of the CSL Fire Department, to Hal Newman, Rick Liebman, Stephan Kallos and Jordy Reichson of EMS, to the immeasurable dedication of our EMS volunteers including Patti-Beth Lietman, Neil Michaels, Erwin Luden, Brian Goldberg, Michael Glazer, the Sager boys (and so many more wonderful people I wish I could name all here) and vCOP volunteers including Mitchell Herf, Lewis Cohen, Susie Schwartz, Elaine Meunier, Bert Rabinovitch, Phil Mayman, Morris Stelcner, David Goldsmith, Murray Genis (and again the list of marvelous dedicated volunteers, past and present goes on and on and I thank you all immensely). And finally, thanks to our City Council for its support for my vision and all we have accomplished together. (I know I inadvertently missed some important names who’ve contributed to making CSL a safer place. Please add them in comments).

We are well prepared, trained and ready. And we are always striving to learn more, to be better. We’re all in this together.

Next week is EMS Week across Canada. I take this opportunity to salute all of our dedicated volunteers in Cote Saint-Luc along with all the paramedic professionals who serve our community.

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Probe of Highway 13 fiasco blames frontline authorities

SQ officers and safety crews try to clear up Highway 13 near Côte-de-Liesse Rd. March 15, 2017, following massive snow storm that left many motorists stranded overnight.
SQ officers and safety crews try to clear up Highway 13 near Côte-de-Liesse Rd. March 15, 2017, following massive snow storm that left many motorists stranded overnight. PIERRE OBENDRAUF / MONTREAL GAZETTE

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Côte Saint-Luc proclaims April 23 to 29 as National Volunteer Week in the city

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CSL residents Issie Karpman wins the 2015 vCOP Patroller of the Year Award

From April 23 to 29, 2017, the City of Côte Saint-Luc joins communities across Canada in celebrating the county’s 12.7 million volunteers during National Volunteer Week.

EMS volunteers (Class of 2013)

“Côte Saint-Luc is home is to more than 530 active volunteers,” Mayor Mitchell Brownstein said. “This includes our first responders at EMS, our vCOP patrollers, sports coaches and officials, actors and production staff of our Dramatic Society, and the many people who donate their time at the Côte Saint-Luc Library and the Parks and Recreation Department. Thank you to everyone who gives up their time to enrich the lives of people in Côte Saint-Luc.”

Cote saint-Luc volunteer Citizens on Patrol get together for a celebration of the longest serving members

In 2016, Côte Saint-Luc distributed 15 awards to its Volunteers of the Year. See the list and video at CoteSaintLuc.org/VolunteerAwards2016.
Côte Saint-Luc has proclaimed April 23 to 29 as National Volunteer Week in the city.

The power of teamwork

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Pedestrian struck by a vehicle on Kildare Road attended to by emergency personnel (Photo courtesy CSL Public Safety)

Reporting by Jordy Reichson, Director, CSL Public Safety

We are fortunate in Cote Saint-Luc to work together as a team, along with police, fire and ambulance, all to improve the level of care that we offer our residents.

Here, EMS, Urgences-santé, the Montreal Police (SPVM) and Public Security work together to care for a woman who was hit by a car while crossing Kildare. The scene was secured while the patient was immobilised and transported to hospital.

The pedestrian appears to have been crossing when the red hand signal was illuminated and the driver did not see her until it was too late.

This should serve as a reminder to all – motorists, cyclists and pedestrians – to obey the lights.

Fire destroys one apartment, home daycare next door escapes unscathed

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Fire destroyed an apartment on Kingsley Road last month (Photo courtesy CSL Public Safety)

With reporting by Jordy Reichson, Director, CSL Public Safety

At this week’s Public Council meeting we reviewed notable incidents and events occurring in the previous month. One such incident involved the Montreal Fire Department, with the support of CSL Public Safety and the Police who were on scene on Feburary 8 as a fire destroyed a two floor apartment on Kingsley.

Thankfully, no one was home at the time that the fire started, apparently in the kitchen.

Residents should remember to exercise extreme caution when cooking, especially with oil, and ensure that all cooking elements are closed, cool and clean before
leaving the kitchen.

The home daycare in the apartment next door was not damaged, nor were any other units as the fire was in the corner apartment.

Special thanks to our emergency responders, professional and volunteers alike, for their care in dealing with our residents and their property in such urgent situations.

Public Safety initiatives keep our city safest all around

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EMS_832
2016 was a great year for the Public Safety Department and each of its divisions.

Our EMS volunteers responded to 2,812 medical calls – providing lifesaving assistance to those in need –
and the volunteers provided more than 20,000 hours of service to the community. That is not counting
the additional hours that were spent in training and on administration.

Public Security answered 2,687 calls, not counting their regular patrol routine such as illegally parked cars,
patrols of local parks, visits to municipal buildings and more. In total, our agents wrote more than 8,500
parking tickets. I regularly mention that all of these tickets are completely avoidable. Don’t park in no parking zones!

2010-04-02 First vCOP Scooter Patrol 004

Our vCOP corp of volunteers were out in force as well, clocking in more than 7,000 hours of community service and an immeasurable number of open garage doors!

Our dispatch centre held it all together, answering 36,497 phone calls, on top of dispatching our EMS,
Public Security and vCOP resources all over town.

Glenn J. Nashen consults with the dispatcher in the CSL Emergency Communications Centre

Glenn J. Nashen consults with the dispatcher in the CSL Emergency Communications Centre

The Public Safety Department faced a number of emergency situations, including a number of fires, inclement weather storms, power outages and gas leaks.

Former Cote Saint-Luc Public Security officer Jean-Noel Champagne

Former Cote Saint-Luc Public Security officer Jean-Noel Champagne

There are a number of exciting projects in the works for 2017, including the return of Emergency Services
/ Public Safety Day after a six year absence.

Have you had any positive and memorable experiences with our Public Safety crews? Please share your comment.

Three cheers for CSL Public Safety teams

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The Public safety Team: Mayor and Council join the volunters from EMS and the Public Security Agents and Dispatchers for a festive gathering (Photo CSL Comms)

The Public safety Team: Mayor and Council join the volunteers from EMS and the Public Security Agents and Dispatchers for a festive gathering (Photo CSL Comms)

The Cote Saint-Luc Emergency Medical Services volunteers threw an impressive home-made dinner celebration for their volunteer corps along with the Public Security Agents and Emergency Dispatchers. The banquet hall at the Aquatic and Community Centre was the venue for a tasty buffet dinner, all of it cooked up by a volunteer team of amateur chefs that could have doubled for professional caterers.

The Public Safety Kitchen Crew: Mark Metivier (EMS Captain of Education), Robert Rousseau (Captain of Operations), Brandon Luden (Captain of Logistics), Christiane Poirier (Lieutenant of Education), Marvin Zwikler (Lieutenant of Operations), Eddy Afram (EMS member).

The Public Safety Kitchen Crew: Mark Metivier (EMS Captain of Education), Robert Rousseau (Captain of Operations), Brandon Luden (Captain of Logistics), Christiane Poirier (Lieutenant of Education), Marvin Zwikler (Lieutenant of Operations), Eddy Afram (EMS member).

The Luden family stands out as unique among our Public Safety family. Erwin Luden and I go way back to the days of the CSL Emergency Measure Organization. While I volunteered all my free time (and then some) to cover first responder shifts on our Rescue-Medical-Fire vehicle, Erwin gave freely of his time patrolling the streets in a green pickup truck as part of our Auxiliary Security Patrol. Dressed in brown uniforms with yellow stripes we were well-known and appreciated by the residents back then.

Now, fast forward 36 years and Luden is still surveying the city but now as a professional Public Security Agent with the power to enforce municipal bylaws and to issue contraventions for infractions (write tickets!).

Meanwhile, his two sons, Brandon and Jordan, are active volunteers at CSL EMS. Brandon has been around for several years holding officer positions. I’m sure Jordan will follow suit in this noble cause.

Cllr. Glenn J. Nashen with the Luden Men: Proud Public Security Agent Irwin Luden and EMS sons Brandon and Jordan.

Cllr. Glenn J. Nashen with the Luden Men: Proud Public Security Agent Erwin Luden and EMS sons Brandon and Jordan.

And, not to be outdone by her brothers, Gillian Luden has been serving in the IDF for the past year. Hopefully she’ll be back one day and choose between joining CSL Public Security or EMS! Clearly, Bernice, the Luden mom, has done some very good work in raising these kids (with Erwin doing the enforcement I’m sure!).

 

EMS volunteer Shelson Goldberg will soon celebrate his 29th anniversary of service. Pictured here with longtime medic and friend Hershey.

EMS volunteer Sheldon Goldberg will soon celebrate his 29th anniversary of service. Pictured here with longtime medic and friend Hershey Shaffer.

 

Sheldon Goldberg is no ordinary volunteer. Despite a family business to run, children to watch over and leadership responsibilities at Montreal’s Hatzolah rescue squad, Sheldon has been donning his CSL EMS uniform every week for an incredible 29 years.  way to go Shloime! Biz a hundred und tzvantzik!

Seasoned EMS volunteer Yvan Martinbault with Cllr. Ruth Kovac

Seasoned EMS volunteer Yvan Martinbault with Cllr. Ruth Kovac

Yvan Martinbault is a bailiff by day and a long serving CSL EMS medic by night. I worked for over a year with Yvan covering EMS shifts about eight years ago. He is a polished, skilled and calm medic who is dedicated to his pastime and to our residents. In his free time, Yvan has served on the Canadian Ski Patrol (my alma mater, where I served for five years as Assistant Patrol leader in Laurentian Division at Mont Alta). For the past many years Yvan has served on the local patrols at La Reserve and Mont-Graceau in St. Donat. Bravo Yvan.

These are just a few profiles of an otherwise great group of man and woman, each with an equally interesting story. I congratulate them all.

Cllr. Sam Goldbloom is responsible for EMS and Public Security along with Director Jordy Reichson and Chief Philippe Chateauvert.

Cllr. Sam Goldbloom is responsible for EMS and Public Security along with Director Jordy Reichson and Chief Philippe Chateauvert.

Mayor Mitchell Brownstein addressed the party-goers and said that we are all here as a large family, taking care of one another and supporting each other. “We cannot change the past, we cannot predict the future, but we can enjoy this moment, together, like one big family,” Brownstein said.

Cllr. Sam Goldbloom currently handles the Public Safety dossier on council overseeing EMS, Public Security and Emergency Communications, a position I have held almost uninterrupted (save for a brief Montreal merger) since 1990. I continue to oversee volunteer Citizens on Patrol and Emergency Preparedness. Cllr. Ruth Kovac has been involved in this area as well throughout the years.

Sam and I work closely with the dynamic duo of  Public Safety Director Jordy Reichson and Chief Philippe Chateauvert. Jordy and Philippe oversee 150 volunteers and a professional staff of about 20.

At this time of year it is a good opportunity to say thank you to all of these fine folk for doing their part in keeping Cote Saint-Lucers safe and secure. They’re patrolling our streets, watching over our property, helping us when needed most and ensuring that we continue to live in the best city around. Merry Christmas, Happy Chanukah and Happy New Year to each of you. Un gros merci!

CSL celebrates its amazing volunteers

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Congratulations to all of our extraordinary Cote Saint-Luc volunteers who were recently feted at the Cineplex Odeon in the Cavendish Mall. Hundreds of volunteers were present for a unique video presentation introducing each of the winners from every sphere of life in our city.

Cote Saint-Luc has been blessed with a rich sense of volunteerism for over 50 years. Whether its in sports and recreation, culture and leisure or public safety, Cote Saint-Luc is a wonderful place to live in large part because of the generosity of spirit, time and activity offered by so many hundreds of residents all year long.

As a long time volunteer myself, getting involved in the Emergency Measures Organization back in 1979, I can easily relate to our volunteers, of any age, and understand just how enjoyable and rewarding it is to get involved and to give back to one’s community.

A special shout out to the incredible, outstanding life-savers at EMS and to our dedicated members of vCOP.

A million thanks to all of our wonderful volunteers,

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