Public Safety initiatives keep our city safest all around

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2016 was a great year for the Public Safety Department and each of its divisions.

Our EMS volunteers responded to 2,812 medical calls – providing lifesaving assistance to those in need –
and the volunteers provided more than 20,000 hours of service to the community. That is not counting
the additional hours that were spent in training and on administration.

Public Security answered 2,687 calls, not counting their regular patrol routine such as illegally parked cars,
patrols of local parks, visits to municipal buildings and more. In total, our agents wrote more than 8,500
parking tickets. I regularly mention that all of these tickets are completely avoidable. Don’t park in no parking zones!

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Our vCOP corp of volunteers were out in force as well, clocking in more than 7,000 hours of community service and an immeasurable number of open garage doors!

Our dispatch centre held it all together, answering 36,497 phone calls, on top of dispatching our EMS,
Public Security and vCOP resources all over town.

Glenn J. Nashen consults with the dispatcher in the CSL Emergency Communications Centre

Glenn J. Nashen consults with the dispatcher in the CSL Emergency Communications Centre

The Public Safety Department faced a number of emergency situations, including a number of fires, inclement weather storms, power outages and gas leaks.

Former Cote Saint-Luc Public Security officer Jean-Noel Champagne

Former Cote Saint-Luc Public Security officer Jean-Noel Champagne

There are a number of exciting projects in the works for 2017, including the return of Emergency Services
/ Public Safety Day after a six year absence.

Have you had any positive and memorable experiences with our Public Safety crews? Please share your comment.

vCOP wraps up its 10th season of keeping an eye on our town

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CSL Mayor Mitchell Brownstein, wife Elaine and Cllr. Glenn J. Nashen with the volunteer Citizens on Patrol, Dec. 6, 2016 (Photo CSL Communications)

CSL Mayor Mitchell Brownstein, wife Elaine and Cllr. Glenn J. Nashen with the volunteer Citizens on Patrol, Dec. 6, 2016 (Photo CSL Communications)

 

More than 50 members of Cote Saint-Luc volunteer Citizens on Patrol turned out for a festive dinner earlier this week to end their 10th season of patrolling the community and standing on guard for any emergency. The volunteers were thanked by Mayor Mitchell Brownstein for their devotion to the city in giving so much of their time and for patrolling thousands of hours.

We are like a big family, the mayor said, watching out and taking care of one another.

Greetings were also sent from Ottawa by Anthony Housefather, MP for Mount Royal, who, as Mayor of CSL, would always show up and personally thank each and every volunteer. David Birnbaum, MNA for D’Arcy McGee also sent his profound gratitude from Quebec City.

Patroller Ali was resented with the Rookie of the Year award. having arrived from Iran barely one year earlier Ali has become actively involved as a community volunteer while taking courses to recertify as a computer engineer. Thank you Ali!!

Patroller Ali was presented with the Rookie of the Year award by supervisors Mitchell Herf and Susie Schwartz. Having arrived from Iran barely one year earlier Ali has become actively involved as a community volunteer while taking courses to recertify as a computer engineer. Thank you Ali!!

Police Station 9 Commander Jean O’Malley took the time to personally salute the volunteer corps for helping to make CSL the safest city on the Island of Montreal. The commander said that he is very pleased with the performance of the group and how easily they interact with and support the local police officers in serving the residents of the city.

Several awards were handed out to those who have gone above and beyond the call of duty. Jeff Smith was awarded the Top Patroller award for giving 448 hours of his time in patrolling the city in 2016. (And there are still three weeks left in the year. Go Jeff Go!).

Jeff Smith receives the 2016 vCOP Patroller of the Year award from supervisors Mitchell Herf and Susie Schwartz

Jeff Smith receives the 2016 vCOP Patroller of the Year award from supervisors Mitchell Herf and Susie Schwartz

Many thanks to the volunteer supervisors: Susie Schwartz, Elaine Meunier, Mitchell Herf and Lewis Cohen for doing the heavy lifting all year long. These four give so much energy and devotion to the group and we cannot thank them enough.

There are several Team Leaders and very active individuals to keep the wheels turning in all corners of vCOP, from recruitment and training to administration and fleet coordination. They are all prize volunteers and a few were singled out including Morris Stelcner for leading the Vacation Spot Check team, Sarah Brodsky, a mother of three who often patrols from midnight to 3:00AM, for taking charge of the new member integration and former business consultant and efficiency expert Bert Rabinovitch for heading up the Smoke Detector Brigade.

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Abe Miller leads the Fleet coordination team ensuring the proper equipping and maintenance on the group’s four minivans, electric scooters and mountain bikes.
Cookie and Bernie Band are the team’s statisticians, keeping dutiful records of every patrol, emergency call out and group meeting.
Cllr. Ruth Kovac and patroller husband Peter

Cllr. Ruth Kovac and patroller husband Peter

David Goldsmith is the man behind the monthly reports, tracking every activity, scheduled patrol and special event. These reports make their way to management and City Council to fully absorb the quantitative and qualitative impact of vCOP upon the community.
Elaine Meunier handles the online calendar. Almost all members book their shifts themselves, online. Finding a partner, choosing a time slot, looking ahead at special events could not be easier.
Thank you Morris Stelcner for launching the Vacation Spotchek Program

Team Leader Morris Stelcner, responsible for launching the Vacation Spot Check Program wins the 2016 Most Valuable Patroller Award for his leadership and dedication. Seen here with supervisors Mitchell Herf and Susie Schwartz.

Public Safety Director Jordy Reichson and Chief Philip Chateauvert are the professionals in the organization. They oversee and coordinate all safety resources in the city, namely Public Security, EMS, Emergency Communications, Disaster Readiness and vCOP. Many thanks to them for their leadership and support of our volunteer corps.

Many thanks to Pierre Brunet, the generous, civic-minded owner of McDonald’s franchises in the West-End including both CSL locations. McDonald’s graciously donated several door prizes for our volunteers. Next time you see a CSL vCOP enjoying a McCafé please walk over and thank them for serving their community.

Thank you again to all of our volunteers who generously contribute their time to the well-being and security of our city and its residents. They are all to be commended for all of their invaluable efforts.

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Heading south? vCOP will watch your home while you’re away

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If you’re bags are packed and your ready to go, you should ask a trusted neighbour or friend to do periodic spot checks of your home. You can also use the free Vacation Spot Check service from the Côte Saint-Luc Volunteer Citizens on Patrol, or vCOP.

The service is available to residents of single-family homes, semi-detached homes, duplexes and townhouses.

 

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Here’s how it works.

vCOP members will visit your home and check for signs of forced entry, like broken windows, open doors, or torn screens. If anything appears suspicious, public security and police are notified right away. And, a call is made to the contact number you leave us.

They’ll also remove flyers, circulars and newspapers from the front steps. They won’t take away your mail. You’ll need a trusted neighbour or friend for that, or you can ask Canada Post to hold your mail while you’re away.

If your side and back yards are accessible, the vCOP members will walk around you property and inspect those areas, too.

To sign up for this free service, complete this form.

As the founder of vCOP 10 years ago and City Councillor responsible for this incredible service I am so pleased to have these invaluable services rolled out to our residents. After a few months of Vacation Spot Check we have received positive feedback. A big thank you to our patrollers and to Team Leader Morris Stelcner for taking charge of this project.

For more information, email vcop@cotesaintluc.org or call 514-485-6800 ext. 5101.

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CSL celebrates its amazing volunteers

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Congratulations to all of our extraordinary Cote Saint-Luc volunteers who were recently feted at the Cineplex Odeon in the Cavendish Mall. Hundreds of volunteers were present for a unique video presentation introducing each of the winners from every sphere of life in our city.

Cote Saint-Luc has been blessed with a rich sense of volunteerism for over 50 years. Whether its in sports and recreation, culture and leisure or public safety, Cote Saint-Luc is a wonderful place to live in large part because of the generosity of spirit, time and activity offered by so many hundreds of residents all year long.

As a long time volunteer myself, getting involved in the Emergency Measures Organization back in 1979, I can easily relate to our volunteers, of any age, and understand just how enjoyable and rewarding it is to get involved and to give back to one’s community.

A special shout out to the incredible, outstanding life-savers at EMS and to our dedicated members of vCOP.

A million thanks to all of our wonderful volunteers,

Côte Saint-Luc Volunteer Citizens on Patrol information session Tuesday, October 25, 2016 at 7 pm

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vCOP logoThe City of Côte Saint-Luc is looking for new recruits and will be holding an information session on Tuesday, October 25, 2016 at 7 pm at Côte Saint-Luc City Hall (5801 Cavendish Blvd.).
Prospective volunteers should be residents age 18 or older. They should bring identification and a completed copy of the application form available at CoteSaintLuc.org/en/vcop. There is a one-time membership fee of $75 and volunteers are required to make a minimum commitment of six hours per month.
Côte Saint-Luc was the first city in Quebec to implement this neighbourhood-watch-on-wheels program in 2006. Similar programs have been established in communities throughout Canada and the United States.
For more information or to join the vCOP program, please call 514-485-6800, send an e-mail to vcop@CoteSaintLuc.org, or visit CoteSaintLuc.org/en/vcop.

Fire Department to the rescue at CSL vCOP meeting, Volunteers recognized for quick action

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The recent bi-monthly Patrol Meeting of Cote Saint-Luc’s volunteer Citizens on Patrol group was both educational and interesting. We welcomed guest speakers
Richard Liebman, Assistant Director of the Montreal Fire Department for Strategic and Operational Planning, as well as Louise Desrosiers, Division Chief, serving the territory including Cote Saint-Luc and surrounding areas.
Rick Liebman, Assistant Director, Montreal Fire Department (vCOP, Oct. 5, 2016)

Rick Liebman, Assistant Director, Montreal Fire Department (vCOP, Oct. 5, 2016)

Rick is no stranger to CSL. He is a longtime volunteer at the Emergency Measures Organization (which became EMS) going back to the 1980s and eventually rose to serve as Director of the CSL EMS first responder service.
Rick also became a firefighter in CSL and in 2002 moved to the Montreal Fire Department as part of the forced mega-merger. Impressively, he rose in the ranks to the position of Assistant Director.
Rick and Louise described how the FD responds to 128,000 calls each year. 80,000 of these calls are first response medical calls. The FD covers first response across the Island of Montreal with the single exception of Cote Saint-Luc where the highly skilled volunteer EMS is the authorized responder.
Louise Desrosiers, Division Chief, Montreal Fire Department (vCOP, Oct. 5, 2016)

Louise Desrosiers, Division Chief, Montreal Fire Department (vCOP, Oct. 5, 2016)

What’s more, those needing assistance during an evacuation may register online on the Montreal Fire Department website. The firefighters will be advised en route to a building of such residents requiring assistance.
Liebman reminded the vCOP members, “When you change the clocks change your batteries in your smoke detectors”. Of course, with the vCOP Smoke Detector Brigade as a major community initiative the volunteer needed little reminding in this area.
Liebman congratulated our city for our sprinkler bylaw. “CSL an early leader in fire sprinklers,” the Assistant Director said. As the councillor responsible for the adoption of this bylaw, along with Councillor Ruth Kovac and supported by the late Chief of Prevention of the CSL FD, Doug Lions, in the early 90s I took great pride in this compliment.
I would be remiss in not saluting the Montreal Fire Department, Service Incendie de Montreal, for recently translating much of its website into English to benefit a great number of residents of the Agglomeration of Montreal.
With the formal presentations done the supervisors distributed 10 years pins to several members.
vCOP members receive their 10 year recognition pins, October 2016

vCOP members receive their 10 year recognition pins, October 2016

The next Recruiting Evening was announced for October 25 at 7pm at City Hall. Any one interested in joining vCOP is encouraged to attend.
With some members getting on in years it was decided to launch an Associate Member classification for vCOP. Those who have given at least a few years of service would be welcomed into the Associate program where they would no longer be required to do at least two patrol shifts each month but could offer their time in other ways as well. In this way they could continue to be active, although less often, in ensuring that vCOP remains a strong visible deterrent to criminal activity in and around CSL.
Congratulations to the most recent Patroller of the Month: David Goldsmith.
CSL Public Safety Director Jordy Reichson, Bernie and Cokkie Band and vCOP Supervisor Mitchell Herf

CSL Public Safety Director Jordy Reichson, Bernie and Cokkie Band and vCOP Supervisor Mitchell Herf

Bernie and Cookie Band were recognized for putting together the statistics for the group for the last 10 years.
Volunteers Robert McDuff and Jeff Smith were recognized with a certificate of appreciation for their quick thinking and sharp eye in spotting a young woman in distress in Rabin Park. The vCOP duo kept her as alert as possible while awaiting the arrival of Public Security and EMS. Their intervention was most important in getting this woman to needed medical care and ensuring her personal safety.
The recognition certificate read:
We wish to recognize your professionalism and exemplary contributions to the vCOP program during the event last September. While on patrol, you and your partner came to the aid of a woman in need of medical assistance. Through your rapid intervention, you have made the City of Côte Saint-Luc proud and have highlighted the value that the vCOP program brings to the people of Côte Saint-Luc.
Your contributions radiate across the membership and help to portray a positive and professional image of our organization. With a core mission of helping our citizens and ensuring their safety, your actions contributed directly to the mission and for this reason, we want to demonstrate our appreciation.
McDuff and Smith represent the best that vCOP offers in delivering sharp observation and summoning the necessary emergency resources when most needed.
“Being part of helping the girl was the highlight  of my approximate 1000 hours of patrol.  I only wish I knew how she was doing,” said Smith. “Having watched people just walking by this young lady, it was our actions that helped her and it was one of the proudest moments of my life. How the city acknowledged us was more then I could have asked for.”
Congratulations to you both.
Jeff Smith and Robert McDuff are presented with a special recognition by Public Safety Chief Philip Chateauvert and Supervisor Mitchell Herf on Oct. 5, 2016

Jeff Smith and Robert McDuff are presented with a special recognition by Public Safety Chief Philip Chateauvert and Supervisor Mitchell Herf on Oct. 5, 2016

If you would like to help contribute like those dedicated volunteers mentioned above please join us on October 25.

Côte Saint-Luc vCOP smoke detector brigade going door to door

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smoke_detectorFor the fifth consecutive year, members of the Côte Saint-Luc volunteer Citizens on Patrol (vCOP) smoke detector brigade are ringing door bells and offering to check smoke detectors and replacing dead batteries where needed.

The smoke detector brigade recently completed the south-east corner of the city including Borden, Randall, Alpine and Pinedale Avenues and surrounding east-west streets. It is now moving on to David Lewis and surrounding streets near the Décarie Square area.

“Smoke detectors save lives by warning people of possible fires in a home, but they can only do the job if they are working,” Mayor Mitchell Brownstein said. “Too many deaths occur that could have been prevented if the house was equipped with a working smoke detector.”

vCOP Smoke Detector Brigade goes door to door inspecting mandatory smoke detectors and will go so far as to install a new one (Photo: Martin Chamberland, La Presse)

vCOP Smoke Detector Brigade goes door to door inspecting mandatory smoke detectors and will go so far as to install a new one (Photo: Martin Chamberland, La Presse)

This initiative is done in partnership with the Montreal fire department. Smoke detector brigade volunteers will be wearing vCOP uniforms and carry a photo ID. If you are not home when they visit, they will leave a notice with information on how to schedule a visit. This is a free service.

 

“Once again, our vCOP teams are providing another level of preventative safety to residents,” said Councillor Glenn J. Nashen, who is the council member responsible for vCOP. “Whether they are checking smoke detectors, spotting garage doors left open, or watching out for homes of vacationers, our vCOP volunteers are helping Côte Saint-Luc remain one of the safest cities on the island.”
Côte Saint-Luc has a long history of fire prevention, including By-law 1556 requires smoke detectors in all new homes and buildings, which was adopted in 1977.

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